Booking included from $119/mo, set up in about 10 minutes
HVAC technician testing an overhead ceiling-mounted air handler with a multimeter in an empty commercial space

Answer every call. Book the job. Get a human when it matters.

MyWorkFlo is an AI front desk for HVAC and home-service teams. Your calls still ring you first — miss one, and it texts the customer back in seconds, books the visit if it's simple, and alerts you if it sounds urgent.

No contract, no setup fee, cancel anytime. Setup takes about 10 minutes — texting real customers starts after a standard carrier registration, usually a few days.

What a typical week could look like for a six-tech shop

18
calls that would've been missed
7
booked automatically
3
sent straight to a person

Works alongside the tools you already use, even if that's just a phone and a paper calendar.

Business phone Text messages English/Spanish Google Calendar Email Paper calendar

Here's what other options get wrong.

No sales calls needed

Sign up and connect your calendar yourself. No demo, no waiting on a salesperson to call you back.

Booking is included, not an upsell

Some tools only send a text back — that still loses the job. MyWorkFlo actually books the appointment.

Spots real emergencies

Gas smell, flooding, sparks, burning smell — anything dangerous gets sent straight to a person, fast.

English and Spanish

Every plan texts with customers in both languages. It's not an expensive add-on for later.

Not another app to learn. Just a front desk that never misses a call.

You already have scheduling and invoicing software. MyWorkFlo solves one specific problem: the customer who calls while you're driving, a tech is on a roof, or the office is closed for the night. And it's built for the office manager too — everyone sees the same conversations, and approvals are one tap from any phone.

HVAC business owner reviewing service calls at a laptop in a dispatch office
Sound familiar? Calls come in while you're already handling everything else.

Built for HVAC shops that are already losing calls.

10 min to get started

Try it today. No hour-long onboarding call required.

$119 starting price

Real booking included from the cheapest plan, not locked behind something bigger.

1 job can pay for the month

One extra job you would've otherwise missed usually covers the cost.

EN/ES English and Spanish

Customers can text in either one. Your team still sees everything in one place.

Fast enough to win the job. Careful enough to trust.

Set it up yourself

Connect your phone, texts, calendar, service area, and emergency words yourself. No demo required.

Speaks HVAC

Understands real problems like no cooling, no heat, tune-ups, and replacements. Not generic small talk.

Knows when to hand off

If something's urgent or unclear, it stops and brings in a real person right away.

HVAC technician using a flashlight to inspect a ceiling-mounted cassette air conditioner

Built for the work HVAC teams actually do.

No cooling, no heat, tune-ups, emergencies — MyWorkFlo already knows what these mean, the same way your team does.

Start with one thing. Add more once it's working.

Answering

Texts back missed calls

The second a call is missed, MyWorkFlo sends a text so the customer doesn't hang up and call someone else.

  • Sent within seconds
  • Every first text includes opt-out language (reply STOP)
  • Details saved for your team
Answering

Covers nights and weekends

A 9pm call you can't take still gets a text back right away — details gathered, emergencies flagged to a person.

  • Instant text, any hour
  • Emergencies get escalated
  • Full record of every conversation
Safety

Spots emergencies

Listens for words like gas, flooding, sparks, or burning smell — and stops to get a real person involved.

  • Gas, flood, and spark warnings
  • Instant handoff to a human
  • Never guesses at repairs
Booking

Books the appointment

Books an open time slot when the job, location, language, and availability all line up.

  • Checks your real calendar
  • Included in every plan
  • Sends a confirmation text
Booking

Waits for your OK

In Draft and Assisted modes, replies and bookings wait for one-tap approval from you or your office.

  • One-tap approve from your phone
  • Expires safely if nobody responds
  • Move to Autopilot when you're ready
Answering

Texts in English and Spanish

Texts with customers in English or Spanish, and your team sees the whole conversation in one place.

  • Both languages on every plan
  • Whole thread visible to your office
  • Hands off to a person any time

Free Missed Call & Booking Audit

What is a missed call actually costing you?

Answer four quick questions about your call volume and job size. We'll show you the real numbers, and whether the $119 plan would pay for itself.

Work order intake Form 04822
What you use today
Recommended plan HVAC missed-call recovery plus Starter booking

Scenario: recovering one additional $500 gross-profit job can cover a $119 Starter month. Start with phone, calendar, emergency triage, and English/Spanish intake.

Start 14-day free trial

How it works, step by step.

Stage 1

You set it up

Tell it your service area, hours, appointment types, and which words mean "this is an emergency."

Stage 2

It catches what you miss

Your calls still ring you first. The moment one is missed, it texts the customer back, watches for urgent language, and loops in a person when it matters.

Stage 3

It books or hands off

Books the appointment and sends a confirmation, or flags it for your office if a person needs to decide.

HVAC technician checking a confirmed service appointment outside a customer's home

A missed call becomes a booked job, with you still in control.

MyWorkFlo only speeds up the first step: answering fast and booking what it's allowed to. Everything else goes to your team, with the details already filled in.

How much does it do on its own?

You decide.

Draft: it prepares, you approve

MyWorkFlo writes the reply, but your staff approves every message before it's sent — except real safety emergencies, which send our pre-approved safety script instantly and notify you right away.

Assisted: it texts, you approve bookings

MyWorkFlo can text back and check the details itself, but booking, dispatch, and pricing still wait for your OK.

Autopilot: it books on its own

Approved appointment types get booked automatically once the rules, schedule, and service area all match.

What a rescued call looks like.

Example conversation — simulated

Hi, this is the front desk for Beacon Heating & Air. Sorry we missed your call — how can we help? Reply STOP to opt out.

Our AC quit this afternoon. It's 84 in the house.

That's no fun in this heat — let's get someone out. We have tomorrow between 9 and 11am open. Does that work?

Yes, 9 to 11 works.

You're booked for tomorrow between 9 and 11am. See you then!

Beacon Heating & Air is a made-up shop — this shows the flow, not a real customer.

Get this exact text on your phone — free demo

How it compares.

A human answering service

Answers politely, takes a message, and leaves the booking to you. Per-minute plans commonly run $250 to $1,725 a month — and the job still isn't on the calendar.

Text-back-only tools

Send "sorry we missed you" and stop there. The customer still has nothing scheduled, so they keep calling down the list.

MyWorkFlo

Texts back in seconds, qualifies the job, and books it on your real calendar — flat pricing from $119/mo, with a human pulled in the moment it matters.

See the full answering-service comparison · all alternatives compared →

How much does it cost?

Booking included before the price jumps.

Starter

$119/mo

For solo operators who need missed-call recovery and real calendar booking.

  • Texts back missed calls
  • Real calendar booking
  • Spots emergencies
  • English/Spanish texting
  • Every conversation logged
Start 14-day free trial
Growth

$299/mo

For 2 to 10 tech businesses that need after-hours coverage and office approval controls.

  • Covers missed calls around the clock
  • Books with your one-tap approval
  • Urgent issues alert a person instantly
  • Add office staff who get approval texts
  • Dashboard of every lead
Start 14-day free trial
Pro

$599/mo

For bigger multi-tech operations — we set it up with you.

  • Everything in Growth
  • We set everything up with you
  • Priority support
Book a 15-minute call

Every plan starts with a 14-day free trial. No contract. No setup fee. Cancel anytime from Settings. Full pricing details & FAQ →

A note from the founder

Built by someone who lost jobs to missed calls.

I'm Damon Lawrence. Before MyWorkFlo, I ran hospitality properties, where the phone was the whole business — and I watched good jobs go to whoever picked up first. MyWorkFlo is the tool I wished I'd had: it answers fast, follows the rules you set, and brings in a person the moment something matters. If you're not sure it fits your shop, email me at support@myworkflo.com and I'll give you a straight answer.

— Damon Lawrence, founder

Careful by design, not just fast.

Home service calls can be urgent. MyWorkFlo knows its limits: it won't guess at repairs, make up arrival times, or quote a price it isn't sure about. And it hands off fast the moment something sounds dangerous.

Spots emergencies

Gas smell, flooding, sparks, burning smell, an angry caller, or anything unclear gets sent to your team.

You approve the scripts

You control what it's allowed to say about pricing, and you choose how much it does on its own. Emergency safety scripts are locked and pre-approved, so they're never watered down.

Every call is logged

Every call, text, decision, and booking is saved so you can review it any time.

Works with no website

No website yet? No problem. Customers just call or text the number they already have — MyWorkFlo takes it from there.

Common questions, straight answers.

What is MyWorkFlo?

MyWorkFlo is the AI front desk for HVAC and home-service teams. Your calls still ring you first — when one gets missed, it texts the customer back right away, books the visit if it's simple, and alerts you if it sounds urgent.

How much does MyWorkFlo cost?

Starter is $119/mo for solo operators, Growth is $299/mo for 2–10 tech businesses, and Pro is $599/mo for multi-tech teams. Real calendar booking and English/Spanish texting are included on every plan. No contract, no setup fee — cancel anytime.

How long does setup take?

About 10 minutes to set everything up — you sign up and connect your calendar yourself, no demo and no salesperson. One honest note: before it can text real customers, phone carriers have to approve your business for texting (a standard registration called A2P), and that usually takes a few days.

When can it start texting my customers?

You can set everything up and see how it works right away. Before it can text real customers, phone carriers have to approve your business for texting — a standard registration called A2P. Carrier registration is part of setup — we'll walk you through it, and texting turns on when carriers approve (usually a few days).

What happens when a call is a real emergency?

Gas smell, flooding, sparks, a burning smell — anything dangerous sends a locked, pre-approved safety script instantly and notifies your team right away.

Do I need a website or new software?

No. MyWorkFlo works alongside the tools you already use, even if that's just a phone and a paper calendar.

Can it answer in Spanish?

Yes. Every plan texts with customers in both English and Spanish — it isn't a paid add-on.

Do I have to change my phone number?

No. Your number stays your number, and your phone rings exactly like before. A simple forwarding setting sends only the calls you miss to your MyWorkFlo number — that's the only change.

Is there a contract?

No contract and no setup fee. You can change plans or cancel anytime from Settings.